the box pro MBA1

Realmente la relación calidad-precio es insuperable. Muy buena la calidad de sonido, la construcción es robusta y resistente, la duración de la batería es de aproximadamente unas 3/4 horas, a partir de ahí empieza a funcionar con menos volumen y ciertas interferencias. Yo lo he usado para conectar guitarra, voz, flauta traversa y para escuchar música y la verdad que muy conforme con el rendimiento. Lo único que las gomitas que trae para adherirse bien al suelo se le han despegado todas y a los dos años de uso ya le hace falta un cambio de batería, pero es algo completamente normal en estos equipos inalámbricos.

I bought this item which included the speaker, the microphone and stand. I can have no complaints about the stand or microphone but I do about the speaker and the repair service.

I used the speaker 2 or 3 times before it began emitting a strange hissing sound when idle. I checked other reviews of the product and many complained of the same problem. I then contacted customer service who requested that I return the product to be repaired. However, I had to pay for all delivery costs including packaging etc. It was then returned with a note saying that in fact, there was no problem and it was just 'normal background noise'. When I turned on the speaker, it emitted exactly the same sound as it did before it was supposedly 'repaired'.

My question is, why was I forced to pay for delivery costs for my product to be sent for it to not even be checked for issues? Once it arrived at Thomann, it was immediately repackaged and sent back. What a waste of everyone's time and money.